UTILITY BILLING DIVISION - UTILITY BILLING SERVICES
Enter Utility Billing Online
(This site is available from 5 AM to 11PM)
PLEASE NOTE: ALLOW AT LEAST 1 BUSINESS DAY
FOR PAYMENT TO BE POSTED TO YOUR ACCOUNT.
IF YOUR PAYMENT IS DUE WITHIN THE NEXT BUSINESS DAY, CONTACT THE CITY CLERK & COLLECTOR'S OFFICE AT 727-942-5614 (BETWEEN 8 AM & 5PM) FOR PAYMENT INFORMATION.
FREQUENTLY ASKED QUESTIONS
When To Pay Your Bill
Your bill is due and payable when you receive it. The bill becomes delinquent 23 days later. Additional charges may be assessed for late payments, disconnection and reconnection of service. A 10% late fee is assessed on unpaid balances not received by the due date printed on the bill.
How to Pay Your Bill
Payments are accepted by mail, in person, by drop-off, and electronically.
To pay by mail, send your bill stub and check or money order to:
City of Tarpon Springs
PO Box 5004
Tarpon Springs, Fl 34688-5004
To pay in person, come to our offices at 410 North Ring Avenue. We are open Monday through Friday from 8:00 a.m. to 5:00 p.m. to accept payments, establish or discontinue utility service, and answer any questions you might have. Our cashiers can accept cash, check or money order payments.
Payments can also be dropped off at the drop box located next to the drive through window 410 N Ring Ave. Please do not put cash in payment boxes.
The bank debit option is a direct debit program that works with your bank for a quick and simple way to pay your municipal services bill. For more information on the bank debit program and the electronic enrollment form, please click here.
Balance, payment and due date information is available from 5 a.m. to 11:00 p.m. from our automated account information system. Information is updated nightly. To access the system, you will need your account number and a personal identification number (PIN).
If you have any questions about your City of Tarpon Springs bill, please do not hesitate to call us at 727-942-5609. Our friendly billing technicians are available Monday through Friday from 8:00 a.m. to 5:00 p.m. to assist you.
Instructions and Forms
The following documents can be downloaded to your computer and used to perform various tasks or completed and returned to Utility Billing Division.
Water Leaks - How to monitor for leaks using your water meter
Adjustment Request - How to apply for a possible credit on your utility account
Request for Sewer Charge Adjustment - How to request a credit on sewer charges in excess of average consumption
ACCOUNT TRANSFER FORM - Used to transfer an account from one name to another
Change Storm Water Fee Billing - Written request to change storm water billing from owner of property to renting tenant account
Utility Security Deposits - Form to initiate utility service and make a utility security deposit
Adjustments in Utility Bills - Policy and procedure to request a utility bill adjustment due to excessive water use as indicated by the meter reading